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Terms & Conditions

Website Terms and Conditions of Use Relating to www.king-online.co.za These Terms and Conditions (“the Terms and Conditions”) govern your (“the User”) use of Red Button Consulting (PTY) LTD trading as King Online (“the Provider”) website located at the domain name https://www.king-online.co.za/ (“the Website”). By accessing and using the Website, the User agrees to be bound by the Terms and Conditions set out in this legal notice. The User may not access, display, use, download, and/or otherwise copy or distribute Content obtained on the website for marketing and other purposes without the consent of the Provider.

King-Online does not offer any counseling. King-Online will not be responsible to supply you with a counselor. You would have to get an external counselor upon purchasing the HIV test. 

 

Electronic Communications

By using this Website or communicating with the Provider by electronic means, the user consents and acknowledges that any and all agreements, notices, disclosures, or any other communication satisfies any legal requirement, including but not limited to the requirement that such communications should be in writing. By placing an order on this Website, the user consents and acknowledges that the user will subscribed to the Provider's mailing list. The user may unsubscribe at any time.

 

E-Commerce & Privacy

The use of any product or service bought from this Website is at the purchaser’s risk. The purchaser/ user indemnifies and holds the Provider harmless against any loss, injury or damages which may be sustained as a result of using the products sold on the Website. The private information required for executing the orders placed through the e-commerce facility, namely the User’s personal information and credit card details, delivery address and telephone numbers will be kept in the strictest confidence by the Provider and not sold or made known to third parties. Only the necessary information, that is the delivery address and contact phone number will be made known to third parties delivering the product. Credit card details are not kept by the Provider under any circumstances. The Provider cannot be held responsible for security breaches occurring on the User’s electronic device (Personal Computer or other electronic device used to browse the Website), which may result due to the lack of adequate virus protection software or spyware that the User may inadvertently have installed on his/her device. The Provider will supply all goods to the delivery company in good order. The Provider will not be held liable for the condition of goods arriving at the User’s chosen delivery address.

 

Online Payment

All online credit card payments are processed by the PayFast Internet Payment Gateway. Card Holders may go to https://www.payfast.co.za/ to view PayFast’s policies.

 

Refund and Return Policy

Please find the returns policy at https://www.king-online.co.za/returns-policy/

 

Updating of these Terms and Conditions

Provider reserves the right to change, modify, add or remove from portions or the whole of these Terms and Conditions from time to time. Changes to these Terms and Conditions will become effective upon such changes being posted to this Website. It is the User’s obligation to periodically check these Terms and Conditions at the Website for changes or updates. The User’s continued use of this Website following the posting of changes or updates will be considered notice of the User’s acceptance to abide by and be bound by these Terms and Conditions, including such changes or updates.

 

Copyright and Intellectual Property Rights

Provider provides certain information at the Website. Content currently or anticipated to be displayed at this Website is provided by Provider, its affiliates and/or subsidiary, or any other third party owners of such content, and includes but is not limited to Literary Works, Musical Works, Artistic Works, Sound Recordings, Cinematograph Films, Sound and Television Broadcasts, Program-Carrying Signals, Published Editions and Computer Programs (“the Content”). All such proprietary works, and the compilation of the proprietary works, are copyright the Provider, its affiliates or subsidiary, or any other third party owner of such rights (“the Owners”), and is protected by South African and international copyright laws. The Providers reserve the right to make any changes to the 3 Page 2 of 3 Website, the Content, or to products and/or services offered through the Website at any time and without notice. All rights in and to the Content are reserved and retained by the Owners. Except as specified in these Terms and Conditions, the User is not granted a license or any other right including without limitation under Copyright, Trademark, Patent or other Intellectual Property Rights in or to the Content.

 

Limitation of liability

The Website and all Content on the Website, including any current or future offer of products or services, are provided on an “as is” basis and may include inaccuracies or typographical errors. The Owners make no warranty or representation as to the availability, accuracy or completeness of the Content. Neither Provider nor any holding company, affiliate or subsidiary of Provider, shall be held responsible for any direct or indirect special, consequential or other damage of any kind whatsoever suffered or incurred, related to the use of, or the inability to access or use the Content or the Website or any functionality thereof, or of any linked website, even if Provider is expressly advised thereof.

 

Privacy: casual surfing

The User may visit the Website without providing any personal information. The Website servers will in such instances collect the IP address of the User computer, but not the email address or any other distinguishing information. This information is aggregated to measure the number of visits, average time spent at the Website, pages viewed, etc. The provider uses this information to determine the use of the Website and to improve Content thereon. Provider assumes no obligation to protect this information and may copy, distribute or otherwise use such information without limitation.

 

Choice of Law

This Website is controlled, operated and administered by Provider from its offices within the Republic of South Africa. Access to the Website from territories or countries where the Content or purchase of the products sold on the Website is illegal is prohibited. The User may not use this Website in violation of South African export laws and regulations. If the User accesses this Website from locations outside of South Africa, that User is responsible for compliance with all local laws. These Terms and Conditions shall be governed by the laws of the Republic of South Africa, and the User consents to the jurisdiction of the Witwatersrand High Court in the event of any dispute. If any of the provisions of these Terms and Conditions are found by a court of competent jurisdiction to be invalid or unenforceable, that provision shall be enforced to the maximum extent. Permissible so as to give effect to the intent of these Terms and Conditions, and the remainder of these Terms and Conditions shall continue in full force and effect. These Terms and Conditions constitute the entire agreement between the Provider and the User with regard to the use of the Content and this Website.

 

Pricing and Errors

  1. Accuracy of Pricing We strive to ensure that all prices displayed on our website are accurate. However, in the event of an inadvertent pricing error, we reserve the right to correct the price at any time before your order is confirmed.

  2. Obvious Errors If a product or service is listed at an incorrect price due to an obvious and inadvertent error (e.g., a typographical mistake), we will notify you as soon as we identify the issue. In such cases:

    • You will have the option to proceed with your order at the corrected price.

    • If you choose not to proceed, we will issue a full refund for any amounts already paid.

  3. Order Confirmation An order is only deemed final when you receive a confirmation email or notification from us. Until that point, we reserve the right to adjust prices, rectify errors, or cancel your order if necessary.

  4. Refunds for Pricing Discrepancies In cases where an error is identified after payment but before delivery, we will:

    • Notify you of the error promptly.

    • Provide a full refund if you do not wish to proceed with the purchase at the corrected price.

  5. Intentional Misrepresentation We do not engage in bait advertising or intentional misrepresentation of prices. If you suspect a pricing error or have concerns about a listed price, please contact us immediately at.

  6. Your Rights as a Consumer This clause does not limit your rights under the Consumer Protection Act. If you believe we have unfairly handled a pricing issue, you may contact the National Consumer Commission for further assistance.

Research and Development

The King Online platform presents a unique opportunity to partner with research organisations and other private entities in the health sector to improve service delivery. As a client contributing valuable data for research purposes, please read the following terms and conditions for our PrEP programme. 

 

 PrEP Terms and Conditions

  • I give permission for my personal data collected during the procedures for this PrEP offer to be shared with the research team and I give permission for these individuals to have access to my records.

  • I give my permission to be contacted regarding the PrEP offer and procedures required for this offer.

  • I understand the online offer of PrEP through King Online is only available in Gauteng.

  • I understand that my participation is voluntary and that I am free to withdraw at any time without giving any reason and without my legal rights being affected.

  • I understand and give permission for data collected from me/the participant to be used to support other research in the future, and to be shared anonymously when necessary with other researchers/authorities to effect policies /programme. 

  • If you have read and understood the PrEP terms and conditions. Click here to sign up for PrEP. 

 

 

 

 

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Product Enquiry

Ask us a question about this product, such as general information, compatibility and so on. You can also request a formal quotation.

Prescription Required

This product can be purchased only with a valid prescription. You will be prompted to upload a photo of the prescription at the end of the checkout.

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Contact information

Address

54 Republic Road,  Blairgowrie,  Randburg, Gauteng, 2194. Fruits & Roots,Hobart Grove Centre,  Bryanston,  Johannesburg, Gauteng, 2191. 17 Northumberland Ave,  Northriding,  Randburg, Gauteng, 2188. Randridge Mall,  Randpark Ridge Ext 8,  Randburg, Gauteng, 2169.

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0870580995

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King Online / Fruits and Roots is an online health shop that prioritises excellent customer service and fast delivery.

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